WHAT CUSTOMERS ARE SAYING?
A FEW OF MANY TESTIMONIALS - See Below to Submit One! (Or a Suggestion)
MONTE MONTELEONE - Athletica USA
It has been 3 years since we have upgraded our Network and started using Skyport IT's managed Services products. Before we implemented we had 2 1/2 IT Administrators managing workstations, servers, firewall and back up systems. The infrastructure was a costly line item in our companies yearly budgets and was growing. We spent a lot of time with their support on the phone and the billable IT hours were starting to be questioned by our controller. "Why are we paying IT people AND calling support". 1 year after implementation i moved into the VP of Operations role and moved the 1/2 time person to another department. 3 years after implementation we only have a 1/2 time person and have cut our yearly IT budget by 2/3rd!! I can say as VP of Operations i barely think about our IT infrastructure and concentrate my energy on improving our business. There is very little, what we used to call, "IT drama" and staff spend their time on what matters, our customers! I am not one to write these testimonials but I felt compelled to tell others. Thank you Mr Marcellus for pushing me in this direction. ....also......sorry for all the lost hourly support dollars coming from our company; our controller thanks you as well!!! Best Regards and lets have coffee soon and talk about your last hiking trip since there isn't much IT stuff to talk about anymore.......... Rated a 10 out of 10!
STEVE GIARDINO - Brighton Surgery Center
When I arrived at the Center, SkyPort staff were there several times a week fixing a myriad of problems, which was of deep concern. This was due precisely because the approach was cost first and their recommendations were not being followed. I have a background in IT, from both my education as well as work responsibility. After interviewing staff, meeting with Dan and his team and resolving several longstanding problems my evaluation of them was that they were being severely underutilized. Since that time their on-site support has dropped to roughly four hours per month and a number of diverse projects have been completed that have effectively stabilized and protected the operating environment. Health care organizations are targets of opportunity, with Skyport managing the network there is a confidence and conviction of certainty. Their expertise is unlimited, service and response is truly outstanding and their 24/7 reliability is exceptional.
KEVIN CASEY - Mead Square Pharmacy
I would highly recommend Skyport IT. They have provided IT assistance and guidance to my family's companies for as long as I can remember. Being a small business owner, handling the IT side of things can be very intimidating. Whether we are talking about network security, day to day operations of our computers, or adding new technology to the business, Dan and his team are there for you every step of the way. With the pharmacy industry being so dynamic, I have needs that pop up and need to be solved that day. Dawn is great at scheduling the team around my needs and getting all my problems solved in a timely manner. I couldn’t be happier and can’t imagine running my businesses without the Skyport IT team by my side.
DEB CHOCIEJ - Bristol Mountain
The team at SkyPort is professional, knowledgeable, and has a great sense of humor. It’s challenging to adequately express the significance of the SkyPort team’s impact on the integrity, stability, and growth of our network structure. During the past 15 years, I have had the distinct pleasure of working with Dan Marcellus, Chris Fisk, Dawn Smith, and many others on countless projects. Years of ongoing planning, proposing, testing, implementing, supporting, troubleshooting, and upgrading in a diversified project scope that spans from network infrastructure, servers, clients, peripherals, software programs ranging from common productivity to specialized point of sale and resort operations, telecommunications, vendor integrations, compliancy, policy documentation, and so much more. The wealth of their expertise is boundless. Their reliability and responsiveness continually displayed to the highest degree. I am privileged to work with such a strong caliber of talented and caring people, and sleep easy at night knowing that my next call, regardless of the day or hour, will be answered with a smile."